Privacy Policy

    As the leading Western retailer since 1981, Drysdales has a long history of customer satisfaction. Whether purchasing from our "brick and mortar" stores in Tulsa, OK or buying online, your privacy as a consumer is important to us.

     

    Our Commitment to Privacy

    To better protect your privacy we provide this notice explaining our online information practices about what information is collected and how it is used. To make this notice easy to find, we make it available on our homepage and at every point when personally identifiable information may be requested.

     

    The Information We Collect

    We may obtain your IP address to diagnose problems with our server and to administer our web site. We also use cookies to maintain session information, and to keep track of your shopping cart. On some pages you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:


    • Name
    • Address
    • E-mail Address
    • Phone Number
    • Credit Card Information
     

    In addition, you have the ability to log in as a user and view your personal information as well as order status. When doing so we will collect:


    • Username (email address)
    • User password

     

    The Way We Use Information:

    We use the information you provide about your self when placing an order only to complete that order. We do not share payment information with outside parties except to the extent necessary to complete that order. We will use your email address to send you a receipt of purchase and information regarding your order.


    We use non-identifying and aggregate information to better design our website. For example, we may report that X number of individuals visited a certain area of our website, or that Y number of men and Z number of women filled out a registration form, but we do not disclose anything that could identify those individuals.


    We occasionally make our mailing list available to select companies whose products and/or services we believe might be of interest to you. If you would prefer to have your name witheld, please call our Customer Service Department at 1-800-608-9800 Monday - Friday 8AM - 9PM CST, or email us at customerservice@drysdales.com.


    We do not sell or exchange email addresses.

     

    Our Commitment to Data Security

    You will be able to view and change your records. These include:


    • Name
    • Address
    • E-mail Address
    • Phone Number
    • Credit Card Information
    • Username (email address)
    • User password
     

    By calling the call center, you may express your preferences for:


    • Do Not Mail - we will not mail you catalogs

    • Do Not Rent - we will not share your name & address with others.

    • Opt-in Promotional Email - we'll send you a newsletter if you want it. You can also subscribe by sending an email to subscribe@drysdales.com from the account you wish to subscribe. Likewise you can unsubscribe at anytime by emailing unsubscribe@drysdales.com from your subscribed email address.

    You will not have the ability to view your credit card number upon login to prevent unauthorized users from gaining this information. In fact, this information is not stored on our web servers.